Welcome to DSB Housekeeping Limited’s website. By accessing or using our services, you agree to comply with these Terms of Use. Please read them carefully before proceeding. If you do not agree with any part of these terms, please refrain from using our services.

For the purpose of these Terms of Use:

• “Company” refers to DSB Housekeeping Limited, registered in England and Wales.
• “Services” refers to professional cleaning and housekeeping services provided by the Company.
• “User” refers to any person who accesses or interacts with our website and services.
• “Agreement” refers to these Terms of Use, along with our Privacy Policy and any other applicable terms.

You agree to use our services only for lawful purposes and in accordance with these Terms of Use. Specifically, you agree not to:

• Use our website or services in any way that violates applicable laws or regulations.
• Engage in fraudulent, deceptive, or harmful activities.
• Interfere with the operation of our website or attempt to gain unauthorized access.
• Provide false or misleading information when booking our services.

Our cleaning services can be booked through our website, phone, or email. By making a booking, you agree to the following:

• All bookings are subject to availability.
• Prices for services will be clearly stated before booking confirmation.
• Full payment or deposit may be required before the service is provided.
• We reserve the right to refuse or cancel any booking due to unforeseen circumstances.

If you wish to cancel a booked service, the following terms apply:

• Cancellations made at least 48 hours before the scheduled service are eligible for a full refund.
• Cancellations made within 24-48 hours of the service may be subject to a cancellation fee.
• Cancellations made less than 24 hours before the service will not be refunded.
• If we need to cancel a service for any reason, we will offer a full refund or reschedule at your convenience.

To the maximum extent permitted by law, DSB Housekeeping Limited is not responsible for:

• Any indirect, incidental, or consequential damages resulting from the use of our services.
• Damage to property unless caused by negligence or willful misconduct by our employees.
• Loss of data or business interruption due to the unavailability of our services.

Our total liability for any claims related to our services shall not exceed the total amount paid by the user for the specific service in question.

All content on this website, including text, logos, images, and design, is the property of DSB Housekeeping Limited and protected under intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data as described in our policy.

We reserve the right to terminate or suspend your access to our services if you violate these Terms of Use. In such cases, no refunds will be provided.

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update these Terms of Use at any time. Any changes will be posted on this page, and continued use of our services after modifications constitute acceptance of the revised terms.

If you have any questions regarding these Terms of Use, please contact us:

DSB Housekeeping Limited
2 Guthrum Close, Perton, Wolverhampton, United Kingdom, WV6 7NN