Privacy Policy

Privacy Policy

Welcome to DSB Housekeeping Limited's Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data (e.g., name, title, date of birth)
  • Contact Data (e.g., address, email, phone number)
  • Employment Data (e.g., job title, employer details if applicable)
  • Transaction Data (e.g., payments for services, billing information)
  • Technical Data (e.g., IP address, browser type, cookies)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our cleaning services
  • To communicate with you regarding bookings, invoices, and customer support
  • To comply with legal and regulatory obligations
  • To improve our services and website functionality
  • For marketing and promotional purposes, where consent has been given

3. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share information with:

  • Service providers and partners who assist in delivering our services
  • Regulatory authorities if required by law
  • Payment processing providers for secure transactions

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access your data
  • The right to rectify incorrect or incomplete data
  • The right to request deletion of your data
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us.

6. Security Measures

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings. For more details, refer to our Cookie Policy.

8. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

DSB Housekeeping Limited
2 Guthrum Close, Perton, Wolverhampton, United Kingdom, WV6 7NN